Tech acting weird? I’ll check it.
Troubleshooting is for those annoying problems that do not always need a full repair: slow phones, app crashes, login problems, pop-ups, Wi-Fi issues, storage problems, account errors, and confusing settings. Addy Tech Solutions helps you figure out what is wrong and what to do next.
Best first step: send the device type, what it is doing, and a screenshot or video if possible.
Tap to clean it up.
Press the button to run a quick visual scan. This shows customers the idea: bring me the problem, and I’ll help narrow it down.
What is going wrong?
For problems that are annoying, confusing, or hard to explain.
Not everything is a broken screen or bad battery. Sometimes the customer just needs someone patient to look at the issue, explain what is happening, and fix the simple stuff they do not want to deal with.
- Older customers who need clear tech help
- Busy people who do not want to waste hours fixing settings
- Customers dealing with pop-ups, login problems, or account confusion
- Devices that “work” but are annoying, slow, or acting weird
Pick the problem
Customers choose the closest issue, even if they are not sure what is actually causing it.
Send screenshots or a video
A picture of the error, pop-up, setting, or weird behavior makes the problem easier to diagnose.
Get a direction
I’ll tell them whether it looks like setup help, account help, repair, cleanup, or something else.
Fix it or explain next steps
The goal is to leave the customer with a device that makes sense again.
Something acting weird?
Text me what device you have, what it is doing, and a screenshot if possible. I’ll help narrow it down.